Business Consulting and Services
Client Success is a Growth Lever
Improve your customer experience with expert-led Customer Success Audits, designed to help reduce churn, grow ARR, and build customer-centric strategies.
Simplify, Strategize, Succeed with Huckleberry Consulting.
Who We Are
Our Story
With almost a decade of experience at industry leaders like Microsoft and Amazon, Alex founded Huckleberry Consulting to serve businesses ready to transform their customer success operations.
We specialize in turning data into strategies that not only resonate with your customers but also significantly impact your bottom line. We’re committed to simplifying the complex, making customer success both accessible and impactful.
Customer retention that's data driven, service centered, and growth focused
Achieve steady, assured growth by valuing each customer, one at a time
Customer retention that's data driven, service centered, and growth focused
Achieve steady, assured growth by valuing each customer, one at a time
Our Mission
We turn your customer success teams into powerful revenue drivers.
Leveraging our global expertise, we streamline customer success for you and your customers. We uncover insights, challenge the status quo, and help you build enduring skills. Together, we’re shaping a future where your business doesn’t just lead—it thrives.
Our Vision
To help organizations grow sustainably by creating meaningful, customer-centered experiences that build trust, loyalty, and long-term value.
Who We Are
Our Workflow
We start where you are and build from there.
Introduction
Start by unearthing business needs and goals
Audit
Gather insights from you team and clients journey.
Opportunity
Identify on opportunities to address
Implementation
Transform strategies from plan to action.
Results
Observe tangible impacts on your business.
Our Mission
Frequently Asked Questions
Get straight answers about how we work and what to expect from us.
How long is the audit?
The full audit takes about 1-2 days from start to finish. We move fast because your business can’t wait. You’ll have clear findings and a roadmap before the month ends.
What happens after the call?
We listen more than we talk. After your discovery call, we’ll send over a proposal tailored to what you actually need. No generic templates, no surprises.
Can we start with just a consult?
Absolutely. A 90-minute session works well if you want to test the waters first. We’ll dig into your biggest challenge and give you something actionable to implement immediately.
How much does implementation cost?
Pricing depends on your situation and what you need. We offer audits starting at $1,995, consulting sessions at $495, and cIntensive CSM Career Development Program at $2,297. Let’s talk about what makes sense for you.
Will this actually move the needle?
Our clients see results in x weeks, not months. Churn drops, retention improves, and revenue grows. But we won’t know your specific timeline until we understand your business better.
Still curious?
Reach out and let’s talk.
